Introduction
At Suvarna Laxmi Nidhi Limited, safeguarding your privacy and securing your financial data is our top priority. Our commitment is to maintain the confidentiality, integrity, and security of your personal and financial information. This Privacy Policy explains how we collect, store, process, and protect your data, ensuring compliance with the regulatory frameworks of the Ministry of Corporate Affairs (MCA) and undertaking by Reserve Bank of India (RBI).
Scope of the Policy
This policy governs the data privacy practices of Suvarna Laxmi Nidhi Limited and applies to customers, members, employees, and visitors of our website. By using our services, you acknowledge and consent to the collection, use, and disclosure of your information as described in this policy.
Information We Collect
To provide seamless financial services, we collect a variety of data, including personal identifiers such as name, address, contact details, email ID, date of birth, PAN, Aadhaar, and passport details. Financial information including bank details, transaction history, loan details, and income proof is also collected. KYC documentation, as required by regulatory guidelines, includes government-mandated identity and address proofs. Technical data such as IP addresses, device identifiers, browsing history, and cookies are utilized to enhance security and improve user experience.
How We Collect Information
We obtain data through direct customer interactions, online transactions, loan agreements, our website, mobile applications, and from legally authorized third-party agencies such as credit bureaus, verification agencies, and regulatory authorities.
Purpose of Data Collection and Processing
Your information is used to deliver and manage financial services, conduct KYC and AML verifications, enhance customer experience, prevent fraud and cyber threats, comply with regulatory obligations, and offer personalized marketing communications with your consent.
Data Security Measures
We employ cutting-edge security protocols, including end-to-end encryption to safeguard sensitive financial data, multi-factor authentication to enhance login security, regular security audits to proactively identify vulnerabilities, restricted data access to prevent unauthorized access, and continuous monitoring to detect cyber threats and breaches.
Sharing and Disclosure of Information
We do not sell or rent your data. However, information may be shared with regulatory authorities such as RBI, MCA, and the relevant government authorities when legally mandated. Credit bureaus receive data for creditworthiness assessments related to financial transactions. Third-party service providers may process data for payment processing, IT support, and fraud detection. Law enforcement agencies may access information in cases of legal obligations or fraud investigations. Business partners may receive data with explicit user consent for tailored financial offers.
Data Retention and Disposal
We retain your data only as long as necessary for business and regulatory requirements. Upon expiration, data is securely deleted or anonymized following strict data disposal protocols.
User Rights and Choices
You have full control over your personal data, including the right to access, update, delete, or restrict processing. To exercise your rights, contact us at support@suvarnalaxmi.com
Grievance Redressal Mechanism
For concerns related to data privacy, reach out to our Grievance Officer at Suvarna Laxmi Nidhi Limited, Sr. No. 106-3A, Near Hotel Sahara, S. B. Road, Shivaji Nagar, Pune 411016, or via email at support@suvarnalaxmi.com
Third-Party Links and External Websites
Our website may include links to third-party platforms. We do not control their policies, and we encourage users to review their privacy terms before sharing personal data.
Use of Cookies and Tracking Technologies
Cookies help us enhance user experience, analyze site traffic, and provide personalized content. Users can manage cookie preferences through browser settings. Disabling cookies may impact website functionalities.
Changes to this Privacy Policy
We may update this policy periodically to reflect evolving regulatory, technological, or business requirements. Users will be informed of significant changes, and continued use of services constitutes acceptance of the revised terms.
Contact Information
For further inquiries, email us at support@suvarnalaxmi.com
By using Suvarna Laxmi Nidhi Limited’s services, you confirm that you have read, understood, and agreed to the terms outlined in this Privacy Policy.